Privacy policy

1. Introduction

European Management Service ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website or engage with our services.

We are established at World Trade Center Tower Ten, Strawinskylaan 257, 1077 XX Amsterdam, The Netherlands, and process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection law.

If you have any questions about this policy, please contact us at contact@eums.com.

2. What Data We Collect

Depending on how you interact with our website, we may collect the following types of personal data:

Information you provide directly:

• Name and company name
• Email address and phone number
• The content of any messages or enquiries you submit via our contact form

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on the website
• Referring website or search terms used to find us
• Device type and operating system

3. How We Collect Your Data

We collect personal data in the following ways:

• Contact forms — when you submit an enquiry through our website
• Cookies and tracking technologies — when you browse our website (see Section 6 for full details)
• Google Analytics — to understand how visitors use our website
• Google Tag Manager — to manage and deploy tracking tools on our website

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To enter into and perform a service engagement with you
• To improve the performance and user experience of our website
• To analyse website traffic and visitor behaviour using Google Analytics
• To comply with our legal and regulatory obligations

Legal basis for processing (GDPR):

• Legitimate interests — for website analytics and improving our services
• Contractual necessity — when processing data to perform or prepare a service engagement
• Legal obligation — where required by applicable law or regulation
• Consent — for non-essential cookies and tracking (see Section 6)

5. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share your data with the following categories of third parties:

• Google LLC — for analytics and tag management services (see Section 6)
• IT and hosting service providers — who support the operation of our website
• Professional advisors — such as lawyers or accountants, where necessary
• Regulatory authorities — where we are required to disclose information by law

Where we share data with third parties, we ensure appropriate safeguards are in place, including data processing agreements where required under GDPR.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

Strictly Necessary CookiesThese cookies are essential for the website to function and cannot be switched off. They do not store any personally identifiable information.

Analytics Cookies — Google AnalyticsWe use Google Analytics to collect anonymous information about how visitors use our website, including which pages are visited most frequently and how users navigate the site. This data helps us improve our website.

Google Analytics sets cookies that collect information in an anonymised form. The information generated by these cookies is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

Tag Manager — Google Tag ManagerWe use Google Tag Manager to manage and deploy tracking scripts and tags on our website. Google Tag Manager itself does not collect personal data, but it may trigger other tags and scripts that do, including Google Analytics.

Managing Your Cookie Preferences

When you first visit our website, you will be asked to consent to the use of non-essential cookies. You can withdraw or adjust your consent at any time via the cookie settings on our website.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

7. International Data Transfers

Some of our third-party service providers, including Google, are based outside the European Economic Area (EEA). Where we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place in accordance with GDPR, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In general:

• Enquiry and contact data is retained for up to 2 years from the date of last contact
• Client engagement data is retained for up to 7 years in line with Dutch legal and tax retention requirements
• Website analytics data is retained in accordance with Google Analytics default retention settings

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restriction — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at contact@eums.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include secure hosting, access controls, and regular review of our data handling practices.

11. Third-Party Websites

Our website may contain links to third-party websites, including our sister firm Dutch Incorporation Service. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

European Management ServiceEmail: contact@eums.comAddress: World Trade Center Tower Ten, Strawinskylaan 257, 1077 XX Amsterdam, The Netherlands

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